I really need to pay more attention to OpenNTF
Just finished day 1 of IBM XPages Master class. In the morning we were introduced to the XPages Toolbox.
In support we deal with issues related to Notes/Domino and not the customers application. So from the get-go we have to ask the customer to create a sample to remove their application from the equation.
The majority of customers are just as passionate in creating test cases as they do with full scale applications. That said, I can still relate to the amount of work that can be involved in doing something like this, trying to find the exact line of code and state that manifests the issue.
So watching the toolbox drill down to the code level to show where a performance issue was happening was pretty impressive.
So if you haven’t used it yet, start! 
