This one goes out to all the Tweeters out there who tend to restart their machine to start up notes after a crash. These steps should work as far back as Notes 6.
!! IMPORTANT !!
Some IT departments get annoyed if users do things without checking with them first. So if in doubt you should check with your IT guys that is OK to do. Especially if anything below doesn’t make any sense to you.
- Open a command prompt (Start menu -> Run -> cmd.exe).
- Go to the folder where notes is installed. for example type in: cd “\program files\ibm\lotus\notes” (that is default install location)
- type in: nsd -kill
What this will do is clean up all the related notes processes and do an NSD memory dump of Notes into the IBM_TECHNICAL_SUPPORT folder. You don’t need what is in that folder unless you plan to open a PMR or have your IT guys analyse why your client keeps crashing.
This one forces the quitting of the tasks. It does not generate an NSD and does not clean up when it stops them. To avoid corruption you should try option 1 first. This is also written for Notes 8.x, so may or may not work on earlier versions of the client.
- Create a text file called: killnotes.cmd
- Open the text file and paste in the following lines
taskkill /F /FI “IMAGENAME eq nsd.exe”
taskkill /F /FI “IMAGENAME eq notes2.exe”
taskkill /F /FI “IMAGENAME eq nlnotes.exe”
taskkill /F /FI “IMAGENAME eq notes.exe”
taskkill /F /FI “IMAGENAME eq ntaskldr.EXE”
taskkill /F /FI “IMAGENAME eq soffice.exe”
taskkill /F /FI “IMAGENAME eq nnotesmm.exe”
- Save the file.
To use the file just double click it to run it.
[Update] 8.5.3 allows you to kill the notes client without rebooting. In the start menu select:
Start Menu-> All Programs -> Lotus Applications -> Support -> Collect Lotus Notes diagnostic data and exit Notes